Agentic AI Buddy

Automate routine inquiries with precision using enhanced RAG, which enables Agentic AI Buddy to handle over 60% of customer requests autonomously. By streamlining repetitive tasks, businesses can reduce operational costs while maintaining high levels of accuracy and consistency. This ensures customers receive timely responses without the need for constant human intervention, allowing your team to scale with confidence.

Agentic AI Buddy delivers tailored, context-aware responses powered by your company’s first-party data and Zingly’s AI framework. By training on your documentation, Buddy ensures every interaction feels personal and relevant, deepening customer trust and loyalty. This personalized approach not only enhances the customer experience but also positions your business as one that understands and values its clients.

Whether via phone, website, or mobile app, customers always have access to support—anytime, anywhere. Powered by Agentic AI Buddy, the solution delivers consistent, reliable service around the clock, whether handling inquiries in the middle of the night or during peak traffic periods. This always-on availability ensures prompt responses, improves satisfaction, and reduces wait times.

All conversations with Agentic AI Buddy are stored in Zingly Rooms, providing a persistent digital space where customers can return anytime. This continuity allows visitors to pick up where they left off, ensuring a seamless and frustration-free experience. By centralizing interaction history, businesses can offer superior service while streamlining internal workflows.

By automating routine tasks, Buddy frees up human agents to focus on complex customer needs. With Agentic AI-guided handoffs, agents are empowered to resolve high-value interactions with the right context and insights. This not only drives customer loyalty but also opens opportunities for upselling and cross-selling, turning customer service into a revenue-generating engine.

Trust Zingly’s Safe AI: Agentic AI Buddy is built on Zingly’s Safe AI principles, ensuring compliance with regulations in BFSI and healthcare while delivering accurate, hallucination-free responses. Using enhanced RAG, the platform only pulls from verified, first-party data to maintain reliability and precision in complex, regulated environments.