CX and AI Videos

Zero-touch IT Support Powered by Agentic AI

July 14, 2025

Persistent CX Starts with One Call Zingly’s Multimodal AI in Action

How Multimodal AI Bridges the Gap Between Phone and Digital

Enhance Customer Self-Service Options

Disputing a Charge with Agentic AI

Zingly’s persistent AI Rooms let customers dispute charges, get updates, and resolve issues digitally—without calling the contact center.

Account Information On Demand

Zingly’s Agentic AI gives digital banking customers instant, self-service access to account details—no clicks, no delays.

Agentic AI in Action Resetting a Forgotten Password Without the Call Center

Instantly resolve forgotten passwords—no agent, no wait.

Improve Call Center Operational Efficiency

Boost Agent Productivity with AI Driven, Embedded Workspaces

An AI-powered workspace that helps employees manage conversations, streamline workflows, and deliver smarter service.

Proactively Engage New Customers / Re-Engage Dormant Customers

How Agentic AI Prevents Churn and Increases Wallet Share

From Withdrawal to Retention: How AI Turns Risk Into Opportunity

Qualify, Recommend, Convert. Outbound Success with Zingly.ai

Qualify, Recommend, Convert: Outbound Journeys with Agentic AI