Zingly is a new way to build lasting customer relationships at scale, while accelerating your revenue and reducing cost. Get notified when we launch in June 2024:
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62% of customer service channel transitions are "high-effort" for customers
75% of respondents say fast response times are the most important factor in the customer experience
85% of customers want to experience proactive communication and contact from a business
Companies that focus on CX have an 80% increase in revenue
88% of companies now prioritize customer experience in their contact centers